Endless Opportunity

While the Disney College Program is a fantastic way to establish oneself within the Company several other opportunities abound for those who may want to find another way to do that. Though not for American students, Disney International Programs give foreigners their own chance to live the dream of being valued cast members. It is a way for them to discover life outside their own countries & hopefully to truly enjoy what they are doing. For more information & to apply to this unique opportunity, visit disneyinternationalprograms.com. For those who are more inclined towards Disneyland, the Disney College Program is also located at the Disneyland Resort. Although similar, there are differences between this & the Disney World program & they can be found at dlrcollegeprogram.com. The Disney CareerStart Program, at both Disney World & Disneyland, is for high school graduates who desire to end those four years on a high note. For anyone who wants to explore this program any further, disneycareerstart.com is the place to go. The next step after doing the regular Disney College Program is to be a part of Disney Professional Internships. If sticking with Disney seems like a good idea & moving up in the Company sounds like the right path to take, then disneyinterns.com is where it's at. Of course, it is also possible to choose from one of the many regular part-time, full-time, or seasonal roles at the Walt Disney World Resort. This option may be most similar to any other 9-5 job, but it doesn't have to be ordinary. For those who feel at home in the spotlight, Walt Disney Entertainment Auditions are the way to go. To locate available on-stage positions, visit disneyauditions.com. The place to locate work on the high seas is dcljobs.com. The Disney Cruise Line is a truly unique prospect for those who feel a devotion to the cruise industry, particularly one owned & operated by Disney. Adventures by Disney is another employment option that is hard to find anywhere else. For additional information about this adventurous opportunity, head on over to adventuresbydisney.jobs. There are also a variety of Professional, Administrative, & Technical Roles available at the Walt Disney World Resort which can give current as well as prospective cast members even more experience with such a winning company! The web address for roles in these three categories is disneycareers.com.

As you can see by now, The Walt Disney Company has so many more areas than just summer internships. Disney is for people who genuinely desire to reach great heights...& to do so with their dreams intact.

~Steph :)

Cast Offerings, Events, & Activities

As if it hasn't already been made clear, I'd like to reiterate the fact that it is pretty difficult to get bored while in the Disney College Program. And though it is possible, there is just so much more to this internship than working an ordinary 9-5 job. For example, cast members receive the following:
> admission to the four Walt Disney World Theme Parks; you will also receive a Main Entrance Pass that allows you to admit as many as three friends &/or family members into the theme parks six times during your program.
> discounts on select merchandise, Food & Beverage, & resort accommodations at participating locations throughout the Walt Disney World Resort & in the local community.
> access to Mickey's Retreat (the Cast Member recreation area), the opportunity to get involved in Diversity Resource Groups, & the chance to take part in special Cast Member events & activities, such as behind-the-scenes tours, sports leagues, volunteer activities, & sneak previews of attractions.
> participants living in the apartment complexes will also have the opportunity to attend exclusive events & activities, including pool parties, trips to the beach, movie nights, & more.

This is just a small look at what students can fill their time with while interning for The Walt Disney Company. And, really, there's much more than simply meeting characters & riding rides, though that is quite a treat in itself. Disney wants its employees to believe that there is so much more to life than meets the eye...if only they will seek it out!

~Steph :)

Earning

Literally one-third of the program is devoted to earning, which is by no means the smallest part of the program. As if you need any convincing, it is the purpose of the Disney College Program to gain working experience with one of the most well-known companies in the world. Along the way,
...participants may be working indoors &/or outdoors, depending on their role at the Walt Disney World Resort.
...depending on the role they are selected for, participants receive a rate of $7.25-8.39 per hour.
...participants must have full work availability, which includes working days, nights, weekends, & holidays; they must also be flexible to work any time of day, including early morning or after midnight, & may be scheduled to work overtime.
...participants that are enrolled in Disney Education Courses or distance learning will be scheduled between 30-45 hours per week during non-peak periods; during peak periods, participants may be scheduled for more than 45 hours per week. (Please note that Disney Education Courses are not in session during peak periods.)
...participants not enrolled in any learning component will be scheduled 30-50 hours during non-peak periods; during certain arrival periods (generally January, May, & August) & during peak periods, they may be scheduled more than 50 hours per week.
...participants must meet the guidelines of The Disney Look by the time they arrive & are expected to meet them throughout their program.

Though the work itself is a major focus of the program, surprisingly enough, making money itself doesn't seem to be. It is the rare student who does this internship solely for the money. Yes, the fact that it is a paid internship is a bonus, but that's really all it is; it's not often that saving is the goal because there is just too much fun to be had;) Of course making money is important but it cannot be the focus or else the chance of the program being a truly amazing experience will be unlikely.

~Steph :)

Learning

Believe it or not, there is an (optional) learning portion of the program that is a lot like regular school. This, of course, may lead some to shy away but how many students can honestly say that they went to school AT Walt Disney World?!?! Like the other two portions of the program there are a couple of things to keep in mind when considering whether or not to take a class:
- There are many different courses currently offered at the Walt Disney World Resort, & several have been recommended for academic credit by the American Council on Education.
- Other opportunities for learning include training classes at the Disney Learning Centers, personal & professional development activities, & networking sessions with Disney leaders.
- The Walt Disney World Resort does not charge a tuition fee for the courses they offer, but you may be responsible for textbook & materials costs, which range from $15-120 per course; if you are earning credit for the education courses, your school may charge tuition/enrollment fees.

Taking an education course at Disney really can be an enjoyable experience that is worth some consideration, especially for those who are serious about their own education. And though there are many more details about these classes, this is not the place for that since it's really just an overview. When it all comes down to it, there is nothing quite like learning at one of the world's greatest playgrounds!

~Steph :)

Living

"Vista, Chatham, or Patterson?"

This is by far one of the most common questions prospective participants ask one another before taking on the College Program. Surprisingly, though, there are other points to consider:
- One- to four-bedroom apartments are available, with 2 participants in each room.
- Housing rates range from $82-108 per week (depending on apartment size) & are automatically deducted from your paycheck; there is also a one-time Program Assessment & Activities Fee of $100 due upon your acceptance of a role in the Disney College Program.
- Each complex is gated with 24-hour security, & apartments are fully furnished; utilities & certain amenities are included.
- If you are under the age of 21 upon arrival, you will be placed in a Wellness apartment (where no alcohol is permitted at any time); if you are over the age of 21, you will be placed in a Non-Wellness apartment, unless you would like to request a Wellness apartment (subject to availability). *All apartments are non-smoking.*
- Participants are encouraged to bring a vehicle; however, bus transportation is provided to & from work & to local places such as the bank, grocery store, & mall.
- Guests are welcome to visit the apartment complex until 1 a.m., & overnight guests are not permitted.

Even though there are quite a few rules & regulations, they are not too hard to live by. I, myself, never felt unsafe when I lived there & the expectations of security were not unreasonable, for the most part (though some would disagree). Also, the value received for the cost paid is worth it since the apartments are really quite nice. Each complex is also equipped with a pool & hot tub, a gym, & a post office of sorts. The conveniences of living at Disney are certainly a plus to the program & should only add to the enjoyment of being a cast member!

~Steph :)

Overall

Surely, by this time, it has been made abundantly clear that the Disney College Program, as an ever-growing portion of The Walt Disney Company, is a worthwhile investment of one's time (& money). And as I continue to talk about this fabulous opportunity I feel it is rather important that I go over some of the major points of the program that help set it apart from other college internships. But first, I'd like to mention the program seasons which give most students ample time to plan & prepare for the experience of a lifetime; & those seasons are as follows:

• Spring ~ approximately January to May
• Spring Advantage ~ approx. January/February to August
• Spring Advantage Quarter ~ approx. March/April to August
• Fall ~ approximately August to January
• Fall Advantage ~ approx. May/June to January
• Fall Advantage Quarter ~ approx. June to January
• Culinary Program ~ varies
• Summer Alumni Opportunity ~ May to August

Now that I've gone over exactly when the program takes place, there are a few other points which deserve to be mentioned. The Disney College Program allows & encourages its cast members to:

• build transferable skills that include relationship building, problem solving, & written & verbal communication.
• explore networking opportunities at the Walt Disney World Resort.
• tap into educational opportunities that offer new courses coupling academic theory & Walt Disney World management expertise.
• earn real-world experience with a leader in the industry.
• make friendships that cover the globe.
• enjoy the privileges of being a Walt Disney World Cast Member, including theme park admission & discounts on resort accommodations, merchandise, & more.

With the previous points only being snippets of what can be expected as a Disney student, it's easy to see why so many people look forward to participating each year. Now that's not to say it's a perfect experience...but it sure is a worthwhile one!

~Steph :)

The Love of My Life!

At this point in the life of my blog I feel that it's about time to talk about what I love more than anything else in the entire world. All I have to do is stand in line for the Tower of Terror at Hollywood Studios & life becomes perfect. I have never had an unhappy moment at the Tower of Terror, with no shortage of "magical moments". I have met some pretty special people who have worked there, who helped make my experiences on the ride nothing less than spectacular. Picture after picture that has been taken on that ride clearly shows my excitement, & sometimes even fear, for the fun I am having. With each time out of the over 230 that I went on it, nothing else in life really mattered; it was the ideal escape from reality that only ever led to positive effects.

I have always been a fan of "The Twilight Zone" which was a popular 50's & 60's TV show hosted & written by Rod Serling. The mysteries of each episode taught important life lessons while having an element of fantasy to them. So, basing its back story on that show, four guests & one bellhop of The Hollywood Tower Hotel, in 1939, step onto the elevator to get to a Halloween party at the 13th floor Tip Top Club. It is the 8:00 hour & there is a thunderstorm brewing outside. As the storm rages on a lightning bolt strikes the hotel & causes the elevator to crash to the ground with the five individuals inside. As a result, they were never able to make it to the party & became stuck as ghosts inside the once lively, now deserted hotel. It is now the task of all who choose to brave the Tower of Terror to find the lost guests/ghosts by way of the service elevator & help them get to the party once & for all.

Besides the fact that I simply love "The Twilight Zone" I think a lot of the reason the Tower of Terror means so much to me is because the TV show is incorporated so well into the ride. It is so much more than just a 13 story free-fall (or else I wouldn't like it so much). I have such a passion for this attraction that no other ride can EVER live up to its glory!

~Steph :)

As a final point at Traditions, cast members are given access to The Hub, which is a special website just for them with all kinds of insider information. This is the place to go to find exclusive event details & where to make any discounted reservations for family & friends. It also lists park hours along with special deals for cast members themselves. It even has personalized work schedules & contact information. I found it to be quite useful & look forward to being able to use it again when I return to Disney.

~Steph :)

"We create happiness by providing the finest in entertainment for people of all ages!"

~Walt Disney

When it all comes down to it, this company operates under the Disney Difference, with it being at the root of everything they do. Company & Community, Life & Leisure, Learning & Working, Pay & Benefits are the Disney Difference points that separate this company from all the others. With topics like this & what has already been discussed, Traditions is an orientation class unlike any other. It may not be quite as enjoyable as spending a day at Magic Kingdom or taking in La Nouba by Cirque du Soleil but it is a useful class that cast members are expected to take seriously. And it does leave them with a variety of resources for questions & assistance.

Earning- for assistance with schedules, peer relationships at work, job duties, etc. see your leader.
Living- for assistance with roommates, social issues, activities, homesickness, etc. visit the Housing Office.
Learning- for assistance with Disney courses, school-related issues, receiving course credit, networking, etc. see your instructor.

Other resources include: the Company Guideline @ 1-800-699-4870 & PacifiCare @ 1-866-879-3105 or www.pbhi.com (login name: Disney; password: care).

Assistance for managing complex issues includes: identifying your first point of contact from the resources listed above; finding an appropriate time to speak with your resource; being professional; being prepared to discuss your questions & concerns; providing a potential realistic solution; listening for feedback & alternative solutions.
Assistance tips to remember include: don't argue or become defensive; be willing to compromise - there may be other considerations (schedules, consistency, operational needs, etc.); keep an open mind - you may need to "agree to disagree"; thank the person for listening to you.
If you feel you did not reach the solution you wanted, consider if you should "drop" the issue.
If you feel you must continue to pursue your issue, ask your resource about other options available to you, such as your Human Resource Services Manager.

~Steph :)

Networking was not invented by The Walt Disney Company but they do know how important it is to further any career, which is pointed out in Traditions. Disney defines networking as "an informal system whereby persons having common interests assist each other." The listed benefits of networking are to compile information on your job search, gain exposure to the job market, identify areas of growth, gather names & referrals of people to incorporate into your network, & expand your social circle. There are two types of networking- informal networking involves situations where building your network-identifying contacts & developing relationships-is not your primary focus, & formal networking is when networking is your primary goal. Networking opportunities at Walt Disney World include cast activities, Disney Learning Centers with learning activities & career insights, local working teams, & volunteering. Though the task of networking is fairly open to interpretation with a variety of ways it can be done, there are a few do's & don'ts when it comes to doing it correctly:

Do
...remember that networking is about relationships that benefit both parties.
...demonstrate your business etiquette skills & take our corporate culture into account.
...utilize the resources & opportunities provided for you.
Don't
...look at networking as getting as many contact names as you can.
...call people you do not know to ask for favors.
...assume shadowing someone is your most efficient method of gathering data or networking.

~Steph :)

Another focus of Disney's Traditions are the Disney Service Basics which are timeless concepts that every cast member must work towards on a daily basis.

I project a positive image & energy.

SMILE!

Look approachable.

Look happy & interested.

Model the Disney Look.

Keep conversations positive.

I am courteous & respectful to all guests, including children.

Make eye contact & smile.

Engage in Guest interaction.

Treat Guests as individuals.

Greet & welcome each Guest.

Thank all Guests & invite them back.

I stay in character & play the part.

Preserve & protect the magic.

Provide excellent show quality & safety.

Perform role efficiently by reducing hassles & inconveniences.

I go above & beyond!

Anticipate needs & offer assistance.

Create surprises & Magical Moments.

Provide immediate service recovery.

~Steph :)

The next portion of the Traditions class is dedicated to the Disney Quality Standards of safety, courtesy, show, & efficiency. Disney is committed to the belief that "Everything begins with safety, & safeD begins with me!" To live up to such a philosophy, the Company has a list of safety concepts that are stressed numerous times to every cast member, & they are as follows:

1. There is nothing more important than safety. Safety ensures our ability to deliver courtesy, show, & efficiency.
2. Cast injuries do not happen by accident. Every incident is preventable.
3. Safe D Begins With Me, so I begin with safety. I think about safety first.
4. I am responsible for my safety & the safety of others.
5. Safety requires the courage to raise issues & find solutions.
6. Safety is worth it in all aspects of my life.
7. Safety can't wait!

Along with safety comes courtesy in which each cast member is treated as a VIP (Very Important or Very Individual Person) & encouraged to treat each other the same. As you know, show is another quality standard which is more commonly called Disneyese, within the Company, which focuses on the Disney Look. Efficiency rounds out the four quality standards with its concept of Reliability + Communication = Teamwork.

~Steph :)

"We love to entertain Kings and Queens, but everyone here is a V.I.P." ~Walt Disney

The second topic of instruction that takes place at Traditions is Working with Integrity which must be a top priority for any cast member who wants to carry on the legacy of Walt Disney. Each person is given the Standards of Business Conduct & Employee Policy Manual as points of reference if needed. Bob Iger, Disney's CEO, wants nothing less than the best when he says that "we must never lose sight of the ethical responsibility that comes with working at The Walt Disney Company;" on top of that, "every employee makes The Walt Disney Company the world renowned, trusted & respected company that it is." A couple of points that are stressed as a part of integrity are sexual harrassment, equal employment opportunity, & complaints. The Company's sexual harassment policy is "to provide a non-discriminatory & harassment-free work environment." The policy of Disney's equal employment opportunity is "to provide equal opportunity for all employees & applicants for employment without regard to race, religion, color, sex, sexual orientation, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy, or any other basis prohibited by state or federal law." The Company complaints policy is "to encourage employees to discuss their work-related problems to their supervisors." As evidenced by these policies, Disney strives to protect its many cast members & give them a comfortable working environment.

~Steph :)

When new cast members go to Traditions they are presented with several vital aspects of working for one of the most beloved entertainment companies in the world. To really get to know any person, place, or thing you need to be familiar with its history, & in this case that would be the history of Walt Disney & his company. And so, cast members are taken on An Historical Journey that goes as follows:

• Walter Elias Disney was born on December 5, 1901, in Chicago.
• Disney Brothers Studios opened in 1923.
• The Alice Comedies were popular from 1924-1927.
• Oswald the Lucky Rabbit lived from 1927-1928.
• Steamboat Willie aired with synchronized sound on November 18, 1928.
• Silly Symphonies/Technicolor/Flowers & Trees took place on July 30, 1932, for which Disney won its first Academy Award.
• The first full-length animated feature ("Snow White") was released on December 21, 1937.
• Disney's live action films began in 1950.
• The opening of Disneyland occurred on July 17, 1955.
• Walt Disney introduced the Florida Project on November 15, 1965.
• The opening of Walt Disney World Resort took place on October 1, 1971.
• EPCOT (Experimental Prototype Community of Tomorrow) opened on October, 1, 1982.
• Tokyo Disneyland Resort opened on April 15, 1983.
• Michael Eisner & Frank Wells became the heads of Disney on September 22, 1984.
• The first Disney Store opened on March 28, 1987.
• Disney-MGM Studios first opened its gates on May 1, 1989.
• Disneyland Resort Paris was opened on April 12, 1992.
• The ABC television channel was bought by The Walt Disney Company on July 31, 1995.
• Disney's Animal Kingdom opened on April 22, 1998.
• The first Disney Cruise Line set sail on July 30, 1998.

~Steph :)

Traditions

Now here is one tradition most cast members do not look forward to: it is a 3-4 hour class that is required before work can begin or park passes can be handed out. In a way it is a right of passage that takes place at Disney University, located behind Magic Kingdom. Although cast members grudgingly attend, it really is one of the better training classes an employee could take. Granted, it is only a small portion of the job training that Disney requires, but it is fairly entertaining when it comes right down to it. I mean, how many training sessions give their workers a brief history lesson on Walt Disney World??? How many classroom hallways are lined with pictures of some of the greatest heroes & villains that ever crossed the silver screen?? Though videos are a part of the class, the instructors also teach with real enthusiasm & excitement about working for Disney; they don't just read from a script because they have to, they give cast members a reason to look forward to what could become of this amazing opportunity & how far they can possibly go within the company. Traditions doesn't have to be that dreaded mandatory class that lasts way too long. (It really could be so much worse;)

~Steph :)

"You can dream, create, design, and build the most wonderful place in the world...but it requires people to make the dream a reality."

~Walt Disney

A Vacation in Dining

Planet Hollywood, House of Blues, & Rainforest Cafe are three non-Disney restaurants that I firmly believe give guests the best dining experience they can ever ask for! They all happen to be located at Downtown Disney & are extraordinary places to eat at. Each one is themed & quite extravagant in nature.

Planet Hollywood is a large, 3-story restaurant that is shrouded in authentic movie memorabilia. It is a fitting place for any number of celebrations, & I can speak from experience because I celebrated a roommate's, as well as my own, birthday there. It has a gift shop, as you might expect, with most everything costing just a little more than I like to pay though. (Oh well ;) But, thankfully, cost does not stop me from loving such a restaurant that barely feels like one (& gives cast members preferred seating :). If you're short on cash this might not be the place to go but, at the same time, it's worth a little saving for.

House of Blues is themed just as you might think with music in every corner. (It has concert hall, too, by the way.) I've been there to play far more than to eat, but I can honestly still say that the food I've had is fantastic & well-worth the money, & this restaurant isn't too expensive either. There is also the proverbial gift shop, in which I have yet to spend any money. Often there is live music right inside the restaurant, & the outside is usually just as happening as the inside. It is a fantastic place to go, day or night, whether planning for a whole meal or just a couple of drinks.

Rainforest Cafe is nothing short of an exotic dining experience. Many people only remember the atmosphere but I can recall the food & how good it tasted. Its shop has an abundance of jungle-themed souvenirs, a few of which I have added to my collection. Besides the store, I absolutely LOVE the feel of eating outside with the trees & "animals" all around & the pleasant humidity & sounds of rain & other forest noises. (Even the bar stools look like the legs of animals!) This is a place at which to really get the most out of eating. And I may have only been there a couple of times, but I could definitely add a couple more...many times over!

~Steph :)

A Moment to Pause

As much fun as writing this blog has been, I cannot forget that my future with Disney is not certain & I don't know for sure when I will return. It's so easy to be excited when you find others who are as well because the time to apply is now & the next college program session is fast approaching. Sadly, not everyone who applies gets in & there is no guarantee I won't be one of those people. Then again maybe the timing isn't quite right or I'll turn out not to be ready &, therefore, be given more time to reflect & prepare. I suppose there would be some disappointment but, at the same time, I'm never entirely sure of what I want or where I want to go anyway. So for right now I will wait some more & be happy to watch as others pursue the internship of a lifetime.

~Steph :)

Where Magic Lives!

All-Star Movies
All-Star Music
All-Star Sports
Pop Century Resort
Caribbean Beach
Coronado Springs
Fort Wilderness Cabins
Port Orleans Riverside
Port Orleans French Quarter
Animal Kingdom Lodge
Beach Club Resort
Boardwalk Inn
Contemporary Resort
Grand Floridian Resort
Polynesian Resort
Wilderness Lodge
Yacht Club Resort
Walt Disney World Swan & Dolphin
Animal Kingdom Lodge Villas
Bay Lake Tower
Beach Club Villas
Boardwalk Villas
Old Key West Resort
Treehouse Villas
Wilderness Lodge Villas
Saratoga Springs Resort & Spa
Fort Wilderness Resort & Campground

The preceeding list is a compilation of the 27 amazing resort accommodations at Walt Disney World. Each one is a wondrous display of the magic that Walt Disney strived to create. I, myself can proudly say that I have had the pleasure of visiting every resort (with the exception of the Villas) & can tell you that ALL are worth a second look. Naturally, some of them are preferrable to others, but a lot of the appeal depends on guests' individual tastes. Whether you are drawn to the Caribbean, the movie-making industry, or the Victorian era, there is a room at a fabulous Disney resort just for you! I have only stayed at two of them, All-Star Movies & Caribbean Beach, but I'm sure that those experiences are good indications of what can be expected, & more, at any of the others. Of the many resorts I have set foot in I must say that the Boardwalk is the one that has left the greatest impression on me. It is located in between EPCOT & Hollywood Studios & does indeed have a nice size boardwalk lined with shops & restaurants that is an attraction in itself. The 1930's is its theme with period music playing in the background. Like so many places at Disney World there is no place like the Boardwalk Inn, & it is a dream of mine to one day be a guest there. The Swan & Dolphin would no doubt be my second choice of where to stay at Disney World. This particular resort is really Disney's best kept secret for the simple fact that many people don't even know it belongs to them. It is one of the most beautiful, though, & is fairly high class. It, too, is located between EPCOT & Hollywood Studios, right across from the Boardwalk. I can recall spending countless hours in the presence of these two man-made wonders & those were some of the best moments of my life- ones that I surely hope to repeat in the future.

~Steph:)

Disney Questionnaire

Movies

1. Which Disney movie is your favorite? Robin Hood


2. Which movie has the best story? possibly Lady & the Tramp, though there are many good ones


3. Which movie did you laugh the most at? probably Cars


4. Which movie made you cry? Hannah Montana: The Movie


5. What is your favorite song from a Disney movie? Feed the Birds from Mary Poppins


6. Which movie probably shouldn't have been made? can't think of one that I've seen


7. Are you sick of the sequels? somewhat, but I don't usually see them so it doesn't really matter

Parks

1. Have you ever been to Disneyland? yes


2. Have you ever been to Disney World? yes


3. Have you been to any of the other parks around the world? no


4. Which park is the best? Hollywood Studios (@ WDW)


5. What's your favorite ride? Tower of Terror!!!!


6. What's your least favorite ride? I'm scared of It's Tough to be a Bug~lol


7. Who have you been to Disney with? parents, sister, cousins, Disney co-workers, other friends


8. Would you go back? of course!


9. Did you get autographs &/or pictures w/your favorite characters? yes to both


10. Would you ever work for Disney? again?? yes ;)


11. What is the best show at Disney? IllumiNations (@ EPCOT)


12. What is the best restaurant? Tony's Town Square (@ Magic Kingdom)


13. Which is the best hotel on Disney property? Boardwalk Inn

(I found these on someone else's blog who found them on another person's blog;)

~Steph :)

EPCOT Enchantment

There is a wondrous place in this world that is known for bringing people from all over this planet together in harmony ~ where laughter & beauty are everywhere, & where musical magic fills the air. This land is called the Experimental Prototype Community of Tomorrow & is better known as EPCOT to its millions of visitors. EPCOT is my heaven on earth; I could spend every day of my life there & I would be content. Spending time there is almost like a dream where everything is perfect & people are happy. Age is not an issue because adults become children & kids become grown-up. There simply is no other place like it & every penny put into it is well-spent.

To even attempt to describe EPCOT in its entirety would be unthinkable, particularly in such limited space as this, but detailing certain highlights of the park that especially stand out is not. For example, EPCOT hosts three largely popular annual events that many people come specially for: the EPCOT International Flower & Garden Festival, the EPCOT International Food & Wine Festival, & Holidays Around the World. EPCOT's nightly laser-light show is called IllumiNations: Reflections of Earth & it is the most amazing show I have ever seen at Disney World! The park also has a man-made lake where IllumiNations takes place called World Showcase Lagoon. EPCOT is separated into two sections, both with very different themes. Future World does just what it suggests by examining what the future might look like with attractions such as Spaceship Earth, Innoventions, Universe of Energy, Mission:SPACE, Test Track, The Seas with Nemo & Friends, The Land, & Imagination. The World Showcase, EPCOT's other section, is home to 11 nations represented around the World Showcase Lagoon ~ those choice nations are Mexico, Norway, China, Germany, Italy, America, Japan, Morocco, France, United Kingdom, & Canada.

This is just a brief overview of the wonder & amazement that is EPCOT. It is a place that leaves one feeling peaceful & content with life. There is no place like it in the world & there probably never will be in the future...unless it becomes the world itself. EPCOT is where my dreams come true every time.

Roles, Roles, Roles

Aside from the obvious pick of Attractions, there are several other roles I would be willing to take on during my time as a Disney Cast Member (whether during Fall 2010 or otherwise). The 2 roles I have already performed, Housekeeping & Quick-Service Food & Beverage, are not ones I would choose to do again...especially Housekeeping :P Besides the fact that I want to branch out within the company by working in different areas, I also hope to have a role that I will truly enjoy (even though that's hard to know until you actually get into it). At this point, I can only speculate as to which roles I might be a good fit for & pray I am right & that I am chosen for one of them. Of course, even if I have some idea of what my dream role entails, it's always a good idea to take a look at how Disney itself describes it & go from there. So, without any explanation of my own, I'm going to proceed with including Disney's descriptions of the roles available to the College Program interns & then give my picks in order of the ones I want most to least at this point. Because, as anyone who has applied to be in the College Program knows, picking roles is half the battle! ;)
~Steph :)

(These descriptions are taken directly from the college program website & are the Onstage roles only.)

Attractions Responsibilities may include:

• working at one or more of the "rides" or theater shows.


• loading & unloading guests from an attraction.


• operating sophisticated ride systems.


• memorizing & delivering lengthy narrations on a microphone to large groups.


• handling the evacuation of an attraction when necessary.


• monitoring guest flow & providing a safe guest experience.


• assisting w/audience control, including parades.


• operating a motorized vehicle.


• cleaning areas surrounding attractions.


• working w/FASTPASS, the ticketing distribution system that confirms attraction ride times.


• standing for extended periods, working outdoors.

Bell Services/Dispatch Bell Services/Dispatch is a non-tipped role. Responsibilities may include:

• assigning luggage deliveries, including directing bellmen.


• greeting guests upon arrival at resorts.


• handling & storing luggage, which requires heavy lifting (including overhead lifting).


• using a computerized dispatch system, multi-tasking.


• answering guest calls & responding to service requests.


• taking luggage off buses, vans, & carts.


• tagging luggage.


• standing for extended periods, working outdoors.

Bibbidi Bobbidi Boutique Hostess Bibbidi Bobbidi Boutique Hostess is a non-tipped role. Responsibilities may include:

• performing all duties in character of "Fairy Godmother in Training", therefore this role is open to females only.


• styling hair on guests of all ages, including small children.


• performing a variety of hair techniques including braiding, teasing, shaping, finger curls, & twists.


• applying facial makeup.


• painting nails or applying press-on nails.


• utilizing a computerized reservation system.


• checking guests in for their scheduled appointments.


• interacting w/children of all ages, including calming upset children.


• working in a high-volume, fast-paced environment.


• receiving shipments of products, monitoring stock levels, & restocking as necessary.


• responding to special guest requests.


• standing for extended periods.

Concierge Responsibilities may include:

• completing check-in/check-out process for concierge club-level guests by inputting & retrieving information from resort computer system.


• proactively greeting guests, exhibiting the expected high level of Disney show quality, oftentimes interacting w/VIPs, celebrities, & executives.


• creating individualized ticket packages.


• being comfortable in a strong sales environment.


• making reservations & handling any special requests from guests.


• handling cash & other forms of payment, including foreign currencies exchange.


• maintaining cleanliness of common guest living/dining areas within concierge club-level.


• assisting w/luggage & other deliveries to guest rooms.


• working concierge buffet line which can include maintaining overall cleanliness of buffet area & replenishing food, washing dishes, serving alcohol, maintaining inventory of liquor, & partnering w/culinary team to ensure food quantity.


• partnering w/property VIP tour guides.

Character Attendant Responsibilities may include:

• providing guests w/information about show schedules, character locations, & visitation times.


• providing audience control, including handling challenging guest situations.


• ensuring the safety of Character Performers & our guests partnering w/Disney's Photopass photographers.


• maintaining show quality & character integrity.


• setting up & removing stanchions, ropes & poles.


• assisting Character Performers /putting on costumes.


• retrieving & arranging strollers.


• maintaining cleanliness & order in work location.


• standing for extended periods, working outdoors.

Custodial Responsibilities may include:

• high guest interaction while working independently.


• extensive cleaning- including restrooms & toilets.


• working w/cleaning chemicals & equipment.


• bussing tables in restaurants & outdoors.


• sweeping & mopping.


• emptying trashcans, lifting heavy garbage bags.


• driving pargo carts.


• vacuuming, dusting, & cleaning pool decks.


• providing guest information.


• standing for extended periods, working outdoors.

Full-Service Food & beverage Full-Service Food & Beverage is a non-tipped role. Responsibilities may include:

• greeting & seating guests in restaurants.


• managing a seating chart & resolving guest situations.


• utilizing a computerized reservation/seating system.


• cash handling- both manual & using computerized registers.


• rolling silverware, folding napkins, & keeping area stocked.


• light cleaning, multi-tasking.


• standing for extended periods, working outdoors.

Hopper Responsibilities may include:

• working in different locations within the same role, or working in multiple roles.


• must be receptive to working in all of the following roles: Quick-Service Food & Beverage, Merchandise, Attractions, Main Entrance Operations, Custodial.

Hospitality Responsibilities may include:

• must be willing to work in all of the following areas but might only work in one: Front Desk, Luggage Services, Dispatch, Telephone Room.


• checking guests in & out of all resorts & processing payments.


• assisting guests w/itinerary planning & ticket sales.


• handling complex guest situations, problem-solving.


• operating computer-based reservation & ticketing systems.


• lifting, tagging, & delivering luggage.


• handling large amounts of cash.


• answering guest telephone calls.


• standing for extended periods of time, working outdoors.

Housekeeping Responsibilities may include:

• cleaning multiple guest rooms including toilets, showers, sinks, & tubs.
• working w/cleaning chemicals.
• replenishing linens.
• making beds, requiring repetitive, bending & pulling.
• pushing large carts.
• dusting & vacuuming.
• emptying trashcans.
• responding to guest requests for items or directions.
• heavy lifting, standing for extended periods.
• working independently w/limited guest contact.

Lifeguard Responsibilities may include:

• monitoring guests' safety in water & on slides/attractions.
• physically challenging work & prolonged exposure to outside elements.
• providing first aid & basic life support in the event of guest injury or illness.
• strong swimming skills.
• keeping recreational areas clean.
• providing guest information.
• standing for extended periods, working outdoors.
• during off-peak seasons, assisting other operating areas throughout the Walt Disney World Resort, including performing roles other than lifeguarding.

Main Entrance Operations Responsibilities may include:

• working in one or more of the following areas: Parking- staffing outdoor Toll Plaza areas, operating a large motorized parking tram, delivering narrations on a microphone; Park Greeter- greeting all guests who enter the park & validating their tickets, operating turnstile areas; Ticket Operations- selling various ticket media at our water parks, Downtown Disney, or Disney's Wide World of Sports, using computerized ticketing systems.
• strong knowledge of Walt Disney World Resort ticket media.
• cash handling- both manual & using computerized registers.
• assisting w/audience control, including during parades.
• cleaning main entrance areas.
• standing for extended periods, working outdoors.

Merchandise Responsibilities may include:

• demonstrating & selling merchandise in indoor & outdoor areas.
• cash handling- both manual & using computerized registers.
• stocking & cleaning shelves & carts.
• receiving/putting away stock & deliveries.
• stroller/wheelchair rental- including repetitive lifting, stacking, & pushing strollers & wheelchairs.
• preparation of food/candy.
• selling of alcohol & tobacco.
• providing information to guests.
• approaching guests & engaging them in conversation.
• preparing packages for shipping/delivery.
• working independently or as part of a large team.
• standing for extended periods, working outdoors.

PhotoPass Photographer Responsibilities may include:

• assisting guests in photographing their vacation memories.
• operating digital technology including: digital single-lens reflex (SLR) camera, PDA, & image fulfillment stations.
• carrying camera equipment for extended periods of time.
• approaching guests & engaging them in conversation.
• answering guest questions.
• suggestive selling; explaining features & benefits of Disney's PhotoPass product.
• achieving monthly goals.
• partnering w/Character Performers & Character Attendants.
• working in multiple locations- potentially all 4 theme parks in any given week.
• standing for extended periods, working outdoors.

Quick-Service Food & Beverage Responsibilities may include:

• selling food & beverages at outdoor carts &/or indoor restaurants.
• taking & filling orders, multitasking.
• preparing & assembling food items in a kitchen area, including the use of a fryer, grill, broiler, & other industrial cooking equipment.
• cash handling- both manual & using computerized registers.
• bussing tables, cleaning kitchen & counter equipment, & emptying trash cans.
• dispensing & selling alcoholic beverages.
• setting & stocking tables, outdoor carts, & restaurants.
• heavy lifting, pushing heavy carts.
• working w/cleaning chemicals.
• working independently or as part of a large team.
• standing for extended periods, working outdoors.

Recreation Responsibilities may include:

• assisting guests in one or more recreational areas such as waterside operations, towel rental, watercraft rental, marina operations, arcades, or resort recreational facilities.
• prolonged exposure to outside weather elements.
• strong swimming skills.
• providing first-aid & basic life support in the event of guest injury or illness.
• keeping recreational areas clean.
• cash handling- both manual & using computerized registers.
• maintaining safety standards.
• answering guest questions.
• standing for extended periods, working outdoors.
• during off-peak seasons, assisting other operating areas throughout the Walt Disney World Resort, including performing roles other than recreation.

Resort Hopper Responsibilities may include:

• working 3-4 months in a Housekeeping role, then working 3-4 months in a Hospitality role at any of our resorts.
• must be receptive to working in both the Housekeeping & Hospitality roles.

Transportation Responsibilities may include:

• greeting/interacting w/guests in the resort bus load zones.
• tracking bus intervals to various locations around the Walt Disney World Resort.
• keeping bus load zone areas clean.
• operating monorails &/or watercraft vehicles including using on-board computers.
• assisting guests w/boarding & exiting vehicles.
• delivering narrations via microphone during trips.
• using a radio & understanding radio communication.
• answering guest questions about Disney transportation.
• assisting w/audience control.
• standing for extended periods, working outdoors.
• a valid driver's license is required for this role.

Vacation Planner Responsibilities may include:

• selling ticket media to guests.
• achieving monthly sales goals & maintaining minimum sales requirements.
• working w/a computerized ticket system, offering guests tickets from a menu of over 128 different ticket configurations.
• having a strong knowledge of the Walt Disney World Resort & its ticket media.
• handling large amounts of cash.
• understanding the guests' needs while helping them select the right-fit tickets for their vacations.
• being able to work under pressure & overcoming guest objections.
• assisting w/audience control, including during parades.
• standing for extended periods, working outdoors.
• working at multiple locations- potentially all 4 theme parks in any given week.

ABCs of Disney & the College Program

Acceptance- what happens when a recruiter believes you are fit to be a cast member.

Beauty & the Beast- classic Disney movie & stage show at Hollywood Studios.

Cast Member- the title given to ALL people employed by the Walt Disney Company.

Donald Duck- beloved Disney character & host of Disney's Philharmagic.

Early Release- when a cast member is allowed to leave work early b/c their job is done for the day &/or they aren't needed anymore; also known as an ER.

Fantasmic- a popular outdoor nighttime show at Disney's Hollywood Studios.

Grocery Bingo- the college program's more exciting version of Bingo, held at one of the apartment complexes, where the winners are given a variety of (much needed) groceries.

Haunted Mansion- the second best attraction at Disney World that is home to 999 happy haunts.

IllumiNations- EPCOT's nighttime laser-light & fireworks show that celebrates the world, & my personal favorite.

Jungle Cruise- a fun, fantastic voyage into the Amazon with exotic & thrilling animal encounters.

Kilimanjaro Safaris- Animal Kingdom's version of an African safari that brings guests up close & personal with a variety of fantastic animals.

Liquor- what many college programmers spend their money on before anything else.

Mickey Mouse- the greatest boss in the world!

Norway- one of the eleven countries represented at EPCOT's World Showcase.

Outdoor Foods- a role that most students hope NOT to get.

Patterson Court- the newest apartment complex for college program students.

Quest- a nickname for DisneyQuest, the Downtown Disney-located indoor arcade I used to work at.

Resort Hopper- a cast member who does multiple/various jobs around one of the Walt Disney World resorts.

Spectromagic- the nighttime light float parade filled with Disney characters & cast members.

Tower of Terror- only the most amazing ride in the entire world...that I have been on over 230 times :D

Universe of Energy- a small part of EPCOT, located in Future World, that features Ellen's Energy Adventure.

Vista Way- the oldest college program apartment complex that is also home to the most parties.

World of Disney- the largest Disney store in existence that can be found at the Downtown Disney Marketplace.

X- marks the spot of Auntie Gravity's Galatic Goodies, in Tomorrowland, on the Magic Kingdom guidemap.

Year of a Million Dreams- the wildly popular worldwide Disney celebration that took place both of the years I was a cast member (2007 & 2008).

Zazu- Simba & Nala's uptight & humorous caretaker in The Lion King.

Meet & Greet

Because Cast Members have the luxury of entering the parks for free it is easy to set aside a special time to go around & meet many of the Disney characters, as I did during my time there. It wasn't until my second turn at the program that I realized how fun it might be to see how many autographs I could collect, & boy was I glad I did! Though I did a little of it with my roommates, most of my character meetings were alone & I really had such a nice time :) The funny this is, even as a Cast Member who has seen performers dressed in only half their costume & gotten multiple autographs from someone who has played several different characters, I still get excited to see Mickey & Donald walking around (even if they are sometimes played by girls~hehe). In all honesty, meeting those beloved Disney characters, with or without an autograph book & photopass card, really brings out the kid in a person, & there's nothing like it!

~Steph :)

The Real World: College Program

"This is the true story...of 2-8 strangers...picked to live in an apartment...work together & have their lives taped...to find out what happens...when people stop being polite...& start getting real...The Real World: CP."

If you've ever seen "The Real World" you get this; if you've ever seen "The Real World" AND been a pert of the Disney College Program before then you DEFINITELY get this. :) Now, I'm hoping this idea doesn't make anyone pass out because I know how outrageous that show can be, but the fact is that a portion of it is reality, especially when relating it to the Disney College Program. (I confess I have only watched "RW: Cancun" all the way through but I'm willing to bet that if you've seen one season then you've seen them all, so I'm going to use that one to base my examples on.) For instance, assuming they are all strangers, no one has any idea of their new roommates' personalities or histories so they are really looking at them in the best light to begin with. There is tremendous excitement about living with potential new friends & also about their living space. (I know I was excited to live in Chatham!) In a lot of ways it seems like it's going to be one big party, & quite a bit of the time it actually is. During the second round of the program it seemed like there was a constant stream of people in our apartment. Not that this couldn't get tiring (because it did), but it gave me the opportunity to meet & even get to know quite a few people that way. Another aspect similar to "The Real World" is that a significant amount of the time living at Disney World is spent working there since that is the true purpose of the internship, whether for college credit or just for fun. In this real world, if the students don't put their best effort into their jobs, they can be terminated & sent home. (Most people make it through without a problem, so don't worry about that.) Like many "Real World" locations, being in the College Program can seem like living in paradise because the weather is often sunny & warm & there are a multitude of ways to have fun, even if some say it gets boring. Really, I could go into a lot of detail as to why life imitates art & vice-versa, but I'll just leave it where it is. I can say, though, that Disney's "Real World" is better than any "Real World" MTV could ever come up with! :D

~Steph :)