Monday, February 15, 2010

The next portion of the Traditions class is dedicated to the Disney Quality Standards of safety, courtesy, show, & efficiency. Disney is committed to the belief that "Everything begins with safety, & safeD begins with me!" To live up to such a philosophy, the Company has a list of safety concepts that are stressed numerous times to every cast member, & they are as follows:

  1. There is nothing more important than safety. Safety ensures our ability to deliver courtesy, show, & efficiency.
  2. Cast injuries do not happen by accident. Every incident is preventable.
  3. Safe D Begins With Me, so I begin with safety. I think about safety first.
  4. I am responsible for my safety & the safety of others.
  5. Safety requires the courage to raise issues & find solutions.
  6. Safety is worth it in all aspects of my life.
  7. Safety can't wait!

Along with safety comes courtesy in which each cast member is treated as a VIP (Very Important or Very Individual Person) & encouraged to treat each other the same. As you know, show is another quality standard which is more commonly called Disneyese, within the Company, which focuses on the Disney Look. Efficiency rounds out the four quality standards with its concept of Reliability + Communication = Teamwork.

~Steph :)

"We love to entertain Kings and Queens, but everyone here is a V.I.P." ~Walt Disney

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